Online vs bricks ‘n mortar
How we’ll buy our cars in the future Is it a digital or physical future for car retailers? Experts give their verdict
The pandemic led to big shifts in the car buying world, as retailers adapted to click and collect services to keep their business ticking over. But is the future really a digital one, or will we still be visiting a physical showroom to buy our cars? We chat to three experts in the field to find out what they think: ** from Volvo Cars, Robert Forrester of Vertu and Michelle Wells from Keyloop.
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